Terms of Use

26/03/2026

It must also remove your name and details from any marketing databases it uses. In addition to self-exclusion, you should also seek support. GAMSTOP allows you to self-exclude from online operators with one request. These schemes allow you to make a single request to self-exclude from the same type of land-based gambling within your area. You can choose to self-exclude via a multi-operator self-exclusion scheme. It is for those who wish to be supported to stop gambling.

Although we provide on our site information about gambling and gambling support services that we hope you will find helpful, this information, together with all other content on our site, is provided for general information only. You understand and agree that during the minimum 24-hour cooling-off period, your self-exclusion will remain active. You agree to provide us with your Registration Information during the registration process. You understand and agree that you must not attempt to register for self-exclusion on anyone else’s behalf.

This process will continue for four new five-year Minimal Exclusion Periods or until you turn off auto renewal from your GAMSTOP account. We may make reasonable changes to these Terms from time to time, where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion. If you register for GAMSTOP and later decide that you do not agree to these Terms, you will still remain bound by them. If you do not agree to these Terms, you must not use our site or register for GAMSTOP. By accessing our site and by using GAMSTOP, you confirm that you accept and understand these Terms, which form a binding agreement between you and us.

You must not provide links to our site in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You may provide a link on any website owned and operated by you to the home page of our site (but not any other page), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us. You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or GAMSTOP. We make no representations, warranties or guarantees of any kind regarding the availability or operation of our site or GAMSTOP or that your access will be secure, uninterrupted or free from defects.

It is your responsibility to keep your GAMSTOP account information up-to-date. We shall administer your self-exclusion as described in these Terms. You understand that whether and how quickly your self-exclusion takes effect on Gambling Operators’ websites and apps will depend on the effective operation of Gambling Operators’ systems. You can also find out more about how to register for GAMSTOP on our site here.

Cookies on the Gambling Commission website

You understand and agree that we may also receive personal data from other third-party sources (for example, third-party verification providers). You agree to provide us with any other personal data we reasonably need for the efficient operation of your self-exclusion. Our Privacy Policy describes in more detail how we process and how long we hold your personal data for the purposes of GAMSTOP and your self-exclusion.

Our site and GAMSTOP are provided on an “as is” basis without any warranties of any kind. You are also responsible for ensuring that any individuals trusted non gamstop casinos who access our site through your internet connection are aware of these Terms and that they comply with them. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site. Alternatively, you may also choose to deactivate your self-exclusion. The content of our Privacy Policy and (to the extent relevant) our Cookie Policy is incorporated into and forms part of these Terms. Failure to do so may result in your self-exclusion being less effective.

You understand that we have no influence over whether a Gambling Operator prevents you from accessing online gambling platforms outside of GAMSTOP. You understand that Gambling Operators do not have to prevent you from accessing gambling platforms during this time, but they may choose to prevent you from accessing gambling platforms outside of GAMSTOP. We will only use your personal data as described in our Privacy Policy or otherwise notified to you.

It is important for you to understand that GAMSTOP can only assist to exclude you from engaging in gambling services offered by the participating Gambling Operators. Your exclusion stays in place after the end of the period you’ve chosen unless you choose to remove it by contacting us. Because your privacy is important, you can choose who you tell that you have registered with Gamstop. This is the information we’ll use to let gambling website operators know whether you have chosen to block yourself from their services. We respond to let them know you’re on the register and they block you from their services If you want to complain about a gambling business or need further help please contact us.

How Gamstop Online works

You understand and agree once you have completed your registration, we will activate your self-exclusion. When you have successfully registered for your self-exclusion or a further Minimum Exclusion Period, we will send an email confirming your registration. In these cases, you agree to provide official ID documents to the GAMSTOP Contact Centre before you can complete the registration process. You may print off one copy, and may download extracts, of any page(s) from our site which you are authorised to access, provided that such prints and downloads are for your personal and non-commercial use only.

If you try to gamble during that time, the gambling business must take reasonable steps to stop you. Specifically, we reserve the right to terminate your GAMSTOP account, your access to our site or your use of GAMSTOP without notice if you fail to keep your Registration Information up to date. We may terminate your GAMSTOP account (or any part thereof), your access to our site or your use of GAMSTOP without notice if you breach these Terms or if we believe in our reasonable discretion that your use of our site or GAMSTOP is unsuitable in any way. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. The word “GAMSTOP” and our logos have been registered by The National Online Self Exclusion Scheme Limited as UK registered trade marks. Your access to our site may be suspended or restricted occasionally to allow for maintenance, repairs, upgrades, or the introduction of new facilities or services.

LIABILITY, TERMINATION AND DISPUTES

You understand and agree that you are responsible for maintaining the confidentiality of any information forming part of your self-exclusion registration. You understand and agree that the operation of GAMSTOP and your self-exclusion may not be as effective in circumstances where you provide, or we otherwise receive inaccurate, incomplete or out-of-date information. You understand and agree that although we take care to activate self-exclusions as soon as possible, and generally do so within 24 hours, we cannot guarantee that your self- exclusion will take effect within this timeframe.

• After four years and six months has passed, you will be able to turn off auto renewal from your GAMSTOP account to prevent another further five-year Minimum Exclusion Period from beginning.
• If you are a business user, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law.
• GAMSTOP is a tool to help you avoid online and other forms of remote gambling.
• Alternatively, you may also choose to deactivate your self-exclusion.
• You must not provide links to our site in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

If you select the TransUnion process, you understand and agree that you must answer a series of questions about your identity. Although you can access certain parts of our site without having to register, to be able to use GAMSTOP to self-exclude, you will need to register for your self-exclusion. We are unable to help prevent you from accessing gambling services that are operated by organisations which do not participate in GAMSTOP. GAMSTOP is a free self-exclusion service set up to help you avoid online gambling if you wish to do so.

If you do turn off auto renewal and your Minimum Exclusion Period expires, you will still remain self-excluded until you follow the deactivation process set out below. After four years and six months has passed, you will be able to turn off auto renewal from your GAMSTOP account to prevent another further five-year Minimum Exclusion Period from beginning. If you select the auto renewal option either at registration or during a five-year Minimum Exclusion Period, immediately after the expiry of your current five-year Minimum Exclusion Period, a new five-year Minimum Exclusion Period will automatically begin. But every time you visit our site or use GAMSTOP, please check these Terms to take note of any changes we have made and to ensure you understand the Terms that apply at that time. Please read these Terms carefully before you access our site or use GAMSTOP. These Terms govern your use of our site and GAMSTOP, which is accessible via our site.

You understand and agree that, during your self-exclusion, we will use reasonable efforts through GAMSTOP to prevent you from accessing any accounts you hold or attempt to open with Gambling Operators, that match your Registration Information. You understand and agree that during the registration process you must select a minimum duration for your self-exclusion (your Minimum Exclusion Period). If you register for GAMSTOP, we will help prevent you from accessing all gambling websites, apps and services provided by Gambling Operators, including new operators which may open in the future. Once you’ve registered, you cannot cancel your registration during the exclusion period.